Privacy Policy

1. Overview

Eden Clinic Network LLC (“Eden”, “we”, “us”, or “our”) handles information you share through our website, AI demonstrations, clinic inquiries, and any separately agreed service. This policy explains what we collect and how we use, share, and protect it.

2. Information We Collect

We may collect:

• Phone numbers of incoming callers
• Call timestamps and metadata
• Basic booking-related information
• Clinic contact details and information submitted through inquiry forms
• Messages entered in website chats and content shared in optional voice demonstrations
• Basic website usage and security information, such as page interactions and IP-based rate limits

Public demos are examples. Please do not share private patient details or medical histories in them. If you volunteer such details, they may still appear in the conversation content.

3. How We Use Information

We use data to:

• Run the AI chat and voice demonstrations you choose to use
• Respond to clinic or hospital inquiries and requested follow-up
• Provide missed-call, messaging, booking-support, and reporting services when agreed with a clinic
• Protect the site from misuse and understand how its pages and demos are used

4. Data Sharing

We do not sell personal data.

We may share limited data with:

• Hosting, analytics, AI chat, and voice service providers that help operate the website and its demos
• Telecom and messaging providers when an actual clinic service is enabled
• Authorized team members or booking assistants helping with a clinic service

5. Data Security

We take reasonable steps to protect data, including:

• Secure systems
• Restricted access
• Trusted service providers

6. Data Retention

We keep information only as long as reasonably needed to:

• Provide the service
• Improve performance
• Meet basic operational needs

7. Your choices and clinic responsibilities

You can contact us at team@clinicnet.live to ask about information we hold about you or request access, correction, or deletion where applicable. If your inquiry concerns a clinic’s patient record, please also contact that clinic.

Clinics remain responsible for:

• Patient consent where required
• Compliance with local data laws
• Handling medical information

8. Updates

We may update this policy as the service evolves.

9. Contact us

For privacy questions or requests, email team@clinicnet.live.

Last updated: October 23, 2026